Shipping Policy

Last updated: May 2026

Welcome to Nestilo — Smart gear. Active style.

We are committed to delivering innovative products quickly, safely, and reliably. Please review our shipping policy below for details about processing times, delivery estimates, and shipping information.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on weekends or holidays.

During high-demand periods, product launches, or promotional events, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location.

Estimated Delivery Times:

• United States: 7–15 business days
• Canada: 7–15 business days
• Europe: 7–18 business days
• Australia & New Zealand: 8–18 business days
• Rest of World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, local carriers, weather conditions, or high seasonal demand.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

• Free shipping promotions
• Discounted international shipping
• Limited-time express delivery offers

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take 2–5 business days to appear after shipment.

If you do not receive tracking information within 5 business days, please contact us.

Customs, Duties & Taxes

International customers may be responsible for customs fees, import duties, or local taxes depending on their country’s regulations.

Nestilo is not responsible for delays caused by customs clearance procedures.

Delayed or Lost Packages

While we work with trusted shipping partners, unexpected delays can occasionally occur.

If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.

Incorrect Address Information

Please ensure your shipping address is correct before completing your order.

Nestilo is not responsible for packages sent to incorrectly entered addresses provided by the customer.